Thank you for shopping at Individual Class.lk. We value your satisfaction and strive to provide you with the best online shopping experience possible. If, for any reason, you are not completely satisfied with your purchase, we are here to help.
Returns
We accept returns within 7 days from the date of purchase. To be eligible for a return, Your Ad must be not displayed in Promoted Area.
Refunds
Once we receive your return, we will notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment.
Exchanges
We do not Exchange.
Processing Time
Refunds and exchanges will be processed within 7 business days after we receive your returned item. Please note that it may take additional time for the refund to appear in your account, depending on your payment provider.
Contact Us
If you have any questions or concerns regarding our refund policy, please contact our customer support team. We are here to assist you and ensure your shopping experience with us is enjoyable and hassle-free.
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